Swosti Institute of Management and Social Studies





All webinars are interactive and take one full day. In a relaxed atmosphere, all participants are part of the presentation and are challenged to express themselves. The goal of the seminar is to install enthusiasm into the participants, to improve communication, to develop teamwork, to provoke the right mind-set, to give them confidence, to stimulate them and to give them a different view on the job they do. At the end of the day they will understand that there is a big difference between “good” and “excellent” and that hotels offering excellent service will be not only a more pleasant place to work but also far more successful than before.